PRIVACY POLICY – DOWN TEES

DOWN TEES is committed to protecting your personal information and ensuring it is used in a safe, transparent, and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website www.downtees.com. Please read this policy carefully to understand how your information is handled. We do not sell, trade, or redistribute your personal information to third parties.

INFORMATION WE COLLECT

When you visit or interact with our website, we may collect the following personal details as needed to provide a smooth shopping experience:

  • Full Name
  • Email Address
  • Contact Number
  • Shipping / Billing Address
  • Payment Information (processed securely through third-party payment gateways)
  • Any additional details required to complete your order or support your experience

WHEN WE COLLECT INFORMATION

We collect information from you when you:

  • Register or create an account on our website
  • Place an order on www.downtees.com
  • Subscribe to updates or newsletters
  • Contact customer support
  • Interact with our website or submit inquiries

HOW WE USE YOUR INFORMATION

The information we collect may be used in the following ways:

  • To process and deliver your orders efficiently
  • To send order confirmations, updates, and delivery notifications
  • To provide customer support and respond to inquiries
  • To improve your shopping experience and personalize content
  • To send promotional updates, offers, or new product launches 
  • To improve our website performance and services
  • To prevent fraud and ensure secure transactions

We retain your personal data only for as long as necessary to fulfill the purposes mentioned above or as required by applicable law. Once no longer needed, your data is securely deleted or anonymized.

DATA SECURITY

We prioritize the security of your personal information. Our website uses industry standard security measures, including SSL (Secure Socket Layer) encryption, to protect sensitive data during transmission. While we strive to protect your information, no online system can guarantee 100% security.

COOKIES

DOWN TEES uses cookies to enhance your browsing experience and improve website functionality. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Improve website performance
  • Analyze user behavior for better service

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

YOUR RIGHTS

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information, subject to legal obligations
  • Opt out of receiving promotional communications at any time

To exercise your rights, you may contact us through our official support channels.